Cookie Policy

We use own cookies to improve our services and show you advertisements related to your preferences by analyzing their browsing habits. If you continue to browse this page, we believe that acceptance for use under the terms stated in the "Cookies Policy" (PDF, 77Kb)

Cookie Policy

Use of Cookies

1. Concept of Cookies

Cookies are files that are stored on a user’s computer when navigating the Internet and that, in particular, contain a number that allows the user’s computer to be unequivocally identified, even if the user changes locations or IP addresses.

Cookies are installed while navigating the Internet, either by websites that the user visits or by third parties with which the website engages, and allows the latter to become aware of the user’s activity on the same site, or on others with which it engages, for instance: the location from which it accesses the site, connection time, the device from which it accesses (fixed or mobile), the operating system and navigator used, most-visited websites, number of clicks, and the data regarding the user’s behaviour on the Internet.

The website can be accessed without needing the cookies to be activated, although deactivation may prevent the site from operating correctly.

2. Authorisation for the use of cookies

Users of or visitors to the page accept that, when navigating the site, they expressly consent to the use of cookies as described below, except insofar as the configuration of their navigator has been modified in order to reject the use of cookies.

3. Types of Cookies used on the Website

The user that navigates the website may find cookies inserted directly by the Owner as described in the following section:

3.1. Strictly necessary cookies inserted by the Owner

The Owner of the website uses strictly necessary cookies that can be used to facilitate the correct navigation of the website as well as ensure that the content thereof is effectively loaded. Additionally, personalisation cookies are used to compile statistical
data related to the users’ activity on the website, in order to be able to improve the services provided to users by analysing navigation habits.

3.1. Strictly necessary cookies inserted by the Owner

These cookies are also session cookies and therefore are temporary and expire and are automatically deleted when the user closes their browser.

Cookie Duration Function
JSESSIONID Session Server session ID
VisitorID Persistent It is used by the web analysis tool to differentiate unique users
MetaCookie Persistent Contains the name of all the cookies that may be used in the portal and are not affected by the use of cookie policy
COOK_FIRST Session Is created the first time you access the portal and brand message if cookie policy is explicit or implicit
CookieDirective Persistent Save if the user has accepted or rejected the use of cookie policy portal
CookieOcultar Persistent Save if the user has hidden the warning message policy using cookies portal
banner[identificador] Persistent Remember the user's selection in an options page navigation banners
disclaimer Persistent Remember if the user has accepted the legal disclaimer to not to show the message again


4. Configuration of the navigator

The Owner reminds users that the use of cookies may be subject to their acceptance during the installation or updating of the navigator they use.

This acceptance may be revoked by means of configuration options of content and privacy available in the navigator. The Owner recommends that its users consult the help section of its navigator or access the help pages of the following main navigators:

Firefox: http://support.mozilla.org/es/home
Internet Explorer: http://support.microsoft.com/ph/807/es-es
Safari: http://support.apple.com/kb/HT1677?viewlocale=es_ES
Opera: http://help.opera.com/Windows/8.54/es-ES/index.html
Chrome: https://support.google.com/chrome/?hl=es

If the user would like to make any queries about the Website’s Cookie Policy or to revoke the previously provided consent, please contact the Owner at the following email address: consultasweb@santanderam.com, indicating “Cookie Policy” in the subject field.

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